If the product is found to be defective or damaged you can simply return the item within 15 days of receipt to get a replacement of the same or exchange it for a different product. You may return most new, unopened items sold by MAHA ARJUN other than the ones mentioned below. All merchandise returned must be in re-saleable condition with original packaging and must include all accessories / freebie supplied.
CONDITIONS FOR RETURN:
Products should be returned in their original packaging along with the original price tags and labels. Products/Items must NOT BE used.
We regret that we will not be liable for refund for any item returned that are received by us damaged or lost in transit. It is advised that the return packets should be strongly and adequately packaged so that there is no damage of the goods in transit.
CONDITIONS FOR NON-RETURN:
Custom made product
Any consumable product which has been used
Refunds would be processed to the credit card/bank account/wallet account used for shopping, within a maximum time span of 7 working days from the date of receipt of returned product by MAHA ARJUN textiles.
However, if any product is delivered that is not the same as per your original order or is delivered in a damaged condition; the same will be replaced by us at no extra cost. For the process of replacement of such products please see the section above how to return your product.
If the order is processed COD and shipment charges won’t be refund; If the orders processed in prepaid and refund request raised by customer 10% will be deducted from the order value.
The return process of the product can be restricted depending on the nature and category of the product.
For the return of the product please get in touch with our customer service team.
We will guide you on the process for the same.